Accordingly, the content of video clip 1 introduces the benefits of public online services, the steps to implement POS level 3, level 4 under the jurisdiction ofHanoi Department of Information and Communications.

The video clip 2 provides the steps to fill the application online level 3 for the "Granting permits for non-commercial publication import" andsome common mistakesthat citizens and organizations may meet in the preparing process for online filing as well as its solutions. This procedure has the largest online transaction rate in the HDIC with the successful rate is over 90%.

          HDIC is currently providing 8 levels of POS level 3 at www.dvc.ict-hanoi.gov.vnincluding:

1. Approve  press conference (domestic)
2. Granting permits for news publication
3. Granting permits for publication printing activities
4. Granting permits for publication printing fairs and exhibitions
5. Granting permits for websites establishment
6. Non-commercial publication import
7. Assessing the preliminary design of IT project
8. Registering to use color photocopy machines, printers with function of color photocopy
9. Bich Thao

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